Category: Ai News

Zendesk vs Intercom: A comparison guide for 2024 Despite its multichannel ticketing system, Freshdesk provides a disjointed agent experience by having different interfaces for each channel. That means agents must toggle between apps to manage tickets received via chat vs. phone. In addition to its cluttered, slow, and buggy interface, it offers limited and complicated…

Chatbots in Healthcare Industry Healthcare chatbots are making a huge impact, from boosting patient satisfaction to cutting costs. AI chatbots in healthcare are transformative tools that harness the power of artificial intelligence to enhance patient care, streamline processes, and improve healthcare accessibility. As healthcare continues to evolve, the integration of AI chatbots promises a brighter…

The Role Of Generative AI And Large Language Models in HR Training programs, handbooks, manuals, and other human resources materials can be translated for employees overseas or for a team of employees based in your country. With experience in the translation industry spanning more than 30 years, you can rest assured that all of your…

Five generative AI use cases for the financial services industry Google Cloud Blog Here’s how AI improves access to education and supports students with various challenges. We need educators, technologists, and policymakers to work together to use AI in a fair and beneficial way. By teaming up, we can tackle the challenges that arise and…

What is ChatGPT? The world’s most popular AI chatbot explained Text-generating AI models like ChatGPT have a tendency to regurgitate content from their training data. While ChatGPT can write workable Python code, it can’t necessarily program an entire app’s worth of code. That’s because ChatGPT lacks context awareness — in other words, the generated code…

The impact of educational chatbot on student learning experience Education and Information Technologies AI chatbots, powered by Natural Language Processing (NLP), excel at understanding human language nuances, offering responses that seem automated yet personalized. Instead of rigid, pre-set answers like their rule-based peers, these chatbots comprehend, learn, and evolve with every interaction, ensuring fluid and…